Refund policy

Refund and Return Policy

We want you to love your purchase. If you’re not completely satisfied, you may request a return within 30 days of delivery.

To be eligible for a return, items must be unworn, unwashed, undamaged, and have all original tags attached. Items should be returned in their original packaging when possible. We reserve the right to refuse returns that do not meet these requirements.

To start a return, contact us at birdieswardrobe@yahoo.com  with your order number and the reason for the return. Please wait for return instructions before shipping anything back.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.

Once we receive and inspect your return, we’ll notify you whether your refund has been approved. Approved refunds are issued to the original payment method within 5–10 business days, depending on your payment provider.

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery and include photos so we can make it right.

The following items are not eligible for return: final-sale items, gift cards, underwear, swimwear, earrings, and items marked non-returnable. This policy does not limit any rights you may have under applicable law.