Shipping Policy

Last updated: August 20, 2026

Thank you for shopping with Birdie’s Wardrobe. We work with third-party fulfillment partners, so some products may ship directly from different locations in the United States or other countries.

Order Processing

Orders are typically processed within 2–5 business days. Business days do not include weekends or holidays.

Once your order has shipped, you’ll receive an email with tracking information when tracking is available. Tracking updates may take up to 48 hours to appear.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed:

• United States: 7–15 business days
• International orders: 10–25 business days

These are estimates, not guarantees. Delivery may take longer because of carrier delays, weather, holidays, customs processing, incorrect addresses, or other circumstances outside our control.

Third-Party Fulfillment

Some orders may be shipped directly by one of our third-party fulfillment partners. Products in the same order may arrive in separate packages and may have different tracking numbers or delivery dates.

The shipping origin may vary by product. We provide available shipping and delivery information at checkout.

Shipping Costs

Available shipping options and costs are displayed at checkout before you complete your purchase. Free-shipping promotions, when offered, apply only to the terms stated in the promotion.

Customs, Duties, and Import Taxes

For international orders, customs duties, import taxes, brokerage fees, or other charges may apply. These charges are not included in the product price or shipping charge unless clearly stated at checkout.

Customers are responsible for any customs or import charges imposed by their country. Birdie’s Wardrobe is not responsible for delays caused by customs.

Address Changes and Undeliverable Packages

Please check your shipping address carefully before completing your order. Contact us as soon as possible at birdieswardrobe@yahoo.com if you need to correct an address.

We cannot guarantee that an address can be changed after an order has been submitted. If an order has already shipped, the customer may be responsible for any additional shipping costs.

If a package is returned because of an incorrect or incomplete address, refusal of delivery, or failure to claim the package, we’ll contact you about available options. Additional shipping charges may apply.

Lost, Damaged, or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and your local carrier first.

If your package arrives damaged, or if your order appears to be lost or missing, contact us at birdieswardrobe@yahoo.com with your order number and photos when applicable. We’ll work with the carrier or fulfillment partner to investigate the issue.

Shipping Delays

We are not responsible for delivery delays caused by postal or delivery carriers, customs, weather, natural disasters, holidays, incorrect addresses, or other events outside our control. If we learn of a significant delay or change affecting your order, we’ll contact you using the information provided at checkout.

For questions about shipping, please contact birdieswardrobe@yahoo.com.